Comfort Hotel Sendai West is a 3-star hotel located in Aoba Ward, the center of Sendai. It offers a blend of modern amenities and traditional Japanese hospitality. The hotel features 307 air-conditioned rooms equipped with practical conveniences. Guests can enjoy proximity to cultural sites like Aoba Castle and the Zuihoden Mausoleum.
Location
The hotel is centrally located within a 5-minute drive of Tohoku University and close to popular attractions such as the Sendai City Museum and Fullcast Stadium Miyagi. Public transportation is readily accessible, with Sendai Station just a short walk away. Moreover, Sendai Airport is approximately 12.5 miles from the property, providing convenient connectivity for travelers.
Rooms
All 307 guest rooms are equipped with essential amenities such as air conditioning, free WiFi, and refrigerators. Each room features a flat-screen TV with satellite channels and on-demand movies. Bathrooms are designed with shower/tub combinations, deep soaking bathtubs, and negative ion hair dryers. Additional conveniences include laptop-friendly workspaces and complimentary toiletries.
Eat & Drink
A complimentary buffet breakfast is served daily, featuring a variety of Western and Japanese dishes, including bread and soup. Dining is available in the hotel's dining room, where guests can enjoy their meals in a welcoming atmosphere. Fresh coffee is also provided throughout the day for guests. Free WiFi is available in public areas to enhance the dining experience.
Leisure & Business
Comfort Hotel Sendai West offers facilities such as a 24-hour front desk and dry cleaning/laundry services. Amenities also include a computer station and drinks vending machines for convenience. The hotel provides self-parking options, and a shared microwave is available in common areas. Guests have access to laundry facilities and complimentary coffee.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
friendly staff
small rooms
dated facilities
7.8/10
Very good
Rooms
7.6
Location
8.8
Service
8.6
Dining
7.2
Guest reviews
7.8/10
based on 5 review
7.6
7.6/10based on 948 review
John
United States of America,
February
2024
8.2/10
My stay at the hotel was a delightful experience overall. The rooms may be a bit small, but they were kept very clean, which I appreciated. The service was incredibly accommodating, making my visit feel special. The location is superb, right in the heart of the city, allowing for easy exploration. The dining experience was satisfactory, with a nice selection for breakfast. However, some areas could use a modern touch to enhance the stay further.
Rooms
8.0
Despite the rooms being small, they were impeccably clean and had all the necessary amenities.
Service
9.0
The staff went above and beyond to assist me, even offering an umbrella on a rainy day. The laundry facilities were a great convenience.
Location
10.0
I couldn't have asked for a better location; just a short walk from Sendai station and surrounded by shopping areas.
Dining
7.0
The breakfast provided a decent spread, including Japanese rice cakes and fresh pastries. The value for money was reasonable.
Facilities
7.0
The facilities were good, though a bit dated, but offered everything needed for a comfortable stay.
clean
small rooms
Jon
United States of America,
February
2024
7.6/10
My stay at the hotel was pleasant overall. The rooms were spacious but a little dated; they were quiet and adequate for my two-night stay. However, the room might be too small for more than one person. The service was polite and helpful, similar to other places I've visited in Japan. I appreciated that I could easily access my guest room from the basement floor without needing a key card. The location was convenient, just a 5-minute walk from Sendai Station, surrounded by shops I enjoy. The dining experience included a basic spread for breakfast, though I found tiny flecks of ham in the macaroni salad. The facilities were decent, offering some nice amenities. Overall, a decent stay for the price.
Rooms
7.0
The rooms were quiet and adequate for my two-night stay among business hotels in Japan. They were spacious but a little dated.
Service
8.0
The service was polite and helpful, and the staff were friendly. I could easily go up to my guest room from the basement floor without any key card.
Location
9.0
The location was really good, very close to the train station, just a 5-minute walk. It's in the center of the city near Sendai Station, which was very convenient.
Dining
7.0
The dining provided a filling Japanese breakfast buffet, but I found tiny flecks of ham in the macaroni salad. It offered plenty of variety, although I only tried it once.
Facilities
7.0
The facilities were decent, and I appreciated the nice amenities provided.
Samuel
United States of America,
February
2024
7.8/10
I had a pleasant stay at the hotel. The rooms were immaculate, and the beds were extremely comfortable, but it was a bit noisy being close to the vending machine. The service was kind and helpful, but the room might be too small for more than one person.
Rooms
8.0
The rooms were immaculate, and the beds were extremely comfortable.
Service
9.0
The service was kind and helpful throughout my stay.
Location
8.0
The hotel is very close to the station, around a 5-minute walk, making it convenient to explore the city.
Dining
7.0
The dining experience was okay, but there were tiny flecks of ham in the macaroni salad.
Facilities
7.0
The hotel offers laundry and dry cleaning services, which was much appreciated.
Mark
United States of America,
August
2023
8.0/10
The hotel was conveniently located near Sendai Station, making it easy to access and explore. The rooms were quiet and immaculate, perfect for a short stay, but might feel cramped for more than one person. The service was polite and accommodating, offering umbrellas and quick assistance. The hotel's proximity to shops and laundry facilities added convenience to the stay. The dining options, while basic, provided a satisfactory breakfast selection. Overall, a good choice for a short visit to Sendai.
Rooms
8.0
The rooms were immaculate and quiet, suitable for a 2-night stay.
Service
8.0
The service was polite and helpful, with staff offering assistance promptly.
Location
9.0
The hotel's location near Sendai Station was convenient for exploring the city.
Dining
7.0
The dining offered a basic but sufficient breakfast selection.
Facilities
8.0
The facilities provided added convenience for guests.
Martha
United States of America,
June
2023
7.8/10
My stay at the hotel was a mixed experience. While the rooms were modern and comfortable, they were quite small and located too close to the vending machine, making it hard to relax. The service was friendly and accommodating, offering help even in unexpected ways like providing an umbrella in the rain. The location was convenient, being very close to the train station and offering easy access to shopping areas. The dining experience was satisfying with a variety of options, although there were some minor issues like tiny ham flecks in the salad. The facilities were decent but not exceptional.
Rooms
7.0
The rooms are pretty compact with modern fittings and comfortable beds.
Service
9.0
The service was great and very accommodating, exceeding my expectations.
Location
8.0
The location is very convenient, just a short walk from the train station and near shopping areas.
Dining
8.0
The dining offered a pleasant variety of options, but some minor issues existed like tiny ham pieces in the salad.
Facilities
7.0
The facilities provided were satisfactory but not outstanding.
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